Relationship managers
Named senior contacts for corporate, institutional and sovereign clients.
Contact our team
A specialist team ready to help.
Reach the right department for trade finance, corporate banking, treasury, payments or customer services.
Call us
+44 207 653 0350
Email us
customer.services@ghanabank.co.uk
Visit us
67 Cheapside, City of London EC2V 6AZ
Counter hours
Mon–Fri, 10:00–14:00 (excl. bank holidays)
Send an enquiry
How can we help?
Share a few details and the right specialist will be in touch within one business day.
Support channels
Specialist help across every banking need.
Business support
Day-to-day banking and transaction support across trade, payments and treasury.
Digital support
Help with online banking, mobile and digital onboarding for new clients.
Corporate inquiries
Capital markets, syndications and bespoke institutional structuring requests.
Global offices
Connecting London and Accra.
Headquarters
London
Ghana International Bank plc
67 Cheapside, 1st Floor
City of London EC2V 6AZ
- +44 207 653 0350
- customer.services@ghanabank.co.uk
- Counter: Mon–Fri, 10:00–14:00
Africa office
Accra
Ghana International Bank plc
Cannon House, 2nd Floor
No.60 Rangoon Lane, Cantonments, Accra
- accraoffice@ghanabank.co.uk
- Mon–Fri, 09:00–17:00
- Regional banking partnerships
FAQ
Answers to frequently asked questions.
Can't find what you need? Reach out to the relevant department and a specialist will be in touch.
Email customer servicesWho is GHIB regulated by?
Ghana International Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority in the United Kingdom.
What clients does GHIB serve?
GHIB serves corporates, financial institutions, public sector entities and high-net-worth individuals with cross-border banking needs between Africa and global markets.
How do I open a corporate account?
Start the digital onboarding flow or contact our Client Coverage Team. We will guide you through KYC requirements, documentation and account activation.
Does GHIB offer correspondent banking?
Yes — GHIB maintains direct relationships with leading Ghanaian commercial banks and an extensive correspondent network across global financial centres.
How can I escalate a service issue?
Email customer.services@ghanabank.co.uk or call +44 207 653 0350. For complaints, our team will follow the FCA complaints handling procedure.
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